Refund & Cancellation Policy
Paid checkout is not live yet: every account is on the Free plan and nothing is charged. This is how Pro billing will work when it opens. This policy is part of our Terms of Service.
Plans, price and automatic renewal
- Pro monthly: $10 per month.
- Pro yearly: $80 per year.
Prices are in USD, plus any applicable tax shown before you pay. You pay in advance, and payments will be processed by Stripe. Your plan renews automatically at the end of each month or year, and the payment method you authorize is charged again for each renewal, until you cancel. Before you pay you'll see the price, billing interval, renewal date and how to cancel, and you'll be asked to agree to automatic renewal. We keep a record of that agreement for as long as the law requires.
How to cancel
You can cancel at any time by emailing support@playperfectpoker.com from your account email address, or with the self-service cancellation option in your account once it's available. We'll confirm the cancellation by email.
Cancelling stops the next renewal. Unless the law requires otherwise, you keep Pro until the end of the period you've already paid for, then your account moves to the Free plan. Your progress stays in your account. Deleting your account is a separate request (see our Privacy Policy); if you have Pro, deleting your account also stops future renewals.
Reminders and notices
After you subscribe we'll email you a confirmation of the subscription terms and how to cancel. We'll send renewal reminders (for example, before a yearly plan renews) and notices of price or other material changes where the law requires them. These tell you the amount, when it will be charged and how to cancel. We aim to meet the U.S. Restore Online Shoppers' Confidence Act and state automatic-renewal laws.
Refunds
Payments are generally non-refundable, and we don't give partial refunds for unused time after you cancel. We may issue a refund at our discretion, and we will fix duplicate charges and billing errors.
Your legal rights: this policy doesn't limit any refund, withdrawal, cancellation or other consumer rights you have under the law where you live. For example, consumers in the EU, EEA and UK may have a right to withdraw from an online purchase within 14 days, subject to the conditions and exceptions in their law. We will honor those rights.
To ask for a refund or report a billing problem, email support@playperfectpoker.com with your account email address and the date and amount of the charge. Never send full card details by email.
Price changes
If Pro prices change, we'll tell you before the new price applies to your next renewal, so you can cancel first.
Questions: support@playperfectpoker.com.