Support & contact
For help, billing, privacy and data requests, email us.
Email us support@playperfectpoker.com
Please write from the email address on your account if your question is about your account, billing or your data, so we can verify it's you. We may ask for more information before sharing or changing anything sensitive.
Common questions
I forgot my password
Use Forgot password. Reset links expire after one hour. If no email arrives, write to us from your account email address. Never send us your password.
Cancelling Pro or asking about a charge
Paid checkout isn't live yet, so no one is being charged today. Once it is, you can cancel any time by emailing us from your account email address, or in your account once self-service cancellation is available. Cancelling stops future renewals, and Pro stays active to the end of the period you've paid for. Details are in the Refund & Cancellation Policy.
Seeing, correcting, exporting or deleting my data
Email us from your account email address and we'll handle it; there's no self-service delete button yet. Our Privacy Policy explains what we store, what deletion removes and what we have to keep.
Changing cookie or tracking choices
Open Cookie settings (also in every page footer). Analytics and advertising can be turned on or off separately, and they load only if you accept them.
Are the answers solved GTO?
Not all of them. Every answer is labelled by source; our push/fold solver is experimental, and opponent types are modelled assumptions, not data on real players. See section 6 of the Terms.
Can I play for real money?
No. Play Perfect Poker is a training tool: no wagers, deposits or prizes. It's for adults 18+.
Legal notices
Formal legal notices to Making Magic LLC can be sent by email to support@playperfectpoker.com with "Legal notice" in the subject line. We'll add a postal address for notices here when one is available. This doesn't change any method of serving legal process that the law allows.
Who runs Play Perfect Poker
Play Perfect Poker is a product of Making Magic LLC, a Wyoming limited liability company.